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If you have ever migrated systems, you will have certainly encountered the concept of ‘Data Cleansing’. It’s a strange abstract oddity, I think. The whole idea of having to do it reveals our users, managers & staff, pretty much total distain for data.
How often do we ‘cleanse’ our clothes? Well, quite often, we don’t wait for Christmas or the holidays, to put them through a 30-degrees wash & spin, with integral tumble dry. We should not treat our data that way either.
‘Data Cleansing’ needs to be a continual process and all staff need to be confident about the value of data. Why it should be accurate, the cost of it not being, or falling into the wrong hands. It’s often said that people, (not paper clips stupid!), are the most valuable commodity in an organisation. While staff & people are crucial, data is of the highest value and we forget that at our peril.
So, get the message out to your staff. It’s their job to look out for data, it’s quality, security and relevance. Not just for some one-off clean up, migration or to get ready for some audit or IDA. If we deem staff responsible enough to amend/correct data, then empower them to be able to do so. Where staff cannot, let them escalate issues to the responsible team or person, with a mechanism to get changes completed. If those requests fall on deaf ears, there is a danger that system data may no longer be believed, or it will seem a waste of time in the future, to escalate issues for correction.
GDPR makes data, its use, value and access, even more important in our organisations. The truth is, without data that can be used as information easily, most businesses cannot function efficiently. Once our managers and staff grasp that we will excel with higher productivity and more satisfied customers. If I were you I would start that journey to doing it clean, as soon as you can.
Related Post: If you are using EDRMS, have you destroyed your paper originals? If not, why not?
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Echo And The Bunnymen – Do It Clean.
(c) Tony Smith, Acutance Consulting www.acutanceconsulting.co.uk 07854-655009
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