Showing Out

If you do the Twitter thing, follow me at @HousingITguy
or LinkedIn here https://uk.linkedin.com/in/tonysmiththathousingitguy



Great to be able to get along to the CIH Conference in England's second city, Manchester last week.
Always a very interesting event, I managed to pack in a full day from a 7.30am start in Central Library, to an evening with the super folk of WISH (Women In Social Housing) and Northgate at Albert's Schloss in Peter St.

Great too to meet the super Evie Copland, my favourite follower, from Dumfries and Galloway. I will say hello the next time I am up in the Annan or Dumfries office with @ArneilJohnston. We might even manage lunch. A big thank you to all the people I met, who had nice things to say about the blog.

Lots of new stuff to see this year, IOT is getting an airing I notice, in the back area of the exhibition.

What was your fave freebie? Mine was a cardboard VR headset from Aareon, already tipped by me (VR that is, not Aareon), to be the biggest present by this Christmas. Read more at http://tonysmiththathousingitguy.blogspot.co.uk/2016/03/virtual-reality-UKHousing.html

What was new, with the systems on the block?

I look at lots of product roadmaps, ever wondering if I will see some of these things live in reality. Do you ever get that feeling? A move to a browser interface is on a few Housing Management System (HMS) provider development roadmaps. HTML5 presentation is a key target for many.

As many people know, I had a hand in helping design the Lettings module in Cx, a few summers ago. Cx is in the Windows 8 tiled Metro interface style and is now rolling out to sites in England and Scotland. This utilises a new database structure, now starting to find its feet in the real world of socialhousing.

Orchard are developing their 'Liberty' re-design, although Capita seem first out of the blocks with an HTML5 solution. Quite soon after announcements last autumn, some screens (sans Progress database, which is a positive) are available. The repairs area is the first to be developed and progress is being made. In contrast to Metro, Capita's take on the GUI re-package, is very much a web2.0 affair.

Users of Amazon, mainstream supermarkets and eBay will recognise many of the design principles used in the new Capita developments, dubbed 'Advantage'. Feedback for office users appears very rich and there looks to be good support for different device footprints and sizes. As declared, the new Capita solution will use the current stable database structure on SQL Server, rather than a new database schema environment, such as been pursued by Civica and Orchard. There is anticipation what Orchard's Liberty will deliver when it comes, its beta release now slightly overdue. My Orchard user contacts suggest we have yet a bit longer to wait for that treat.

Clearly, RSLs and local authorities looking for a new solution now have some alternative options, or existing proven options with a clear roadmap on the same database and new office presentation options, offering stability. Note that out of signal conditions will still need a mobile solution, so choose this with care.

Well, exciting times ahead.

This might be a good time to assess your attitude to browser based GUI's in HTML5 and risk when choosing a new integrated HMS. Do you go with some of what you know, with a new presentation layer, to stay safe?

Catch the blog monthly archive at https://archive.org/details/@housingitguy

Related Post: Are you project managing in the cloud?? 

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I would be pleased to connect with you on LinkedIn - http://uk.linkedin.com/in/tonysmiththathousingitguy Message me with any issues or queries, you would like to be explored in this blog. We generally receive a couple of suggestions each month.


Mel & Kim - Showing Out.
(c) Tony Smith, Acutance Consulting www.acutanceconsulting.co.uk 07854-655009


Access a quick list of our Social Housing ICT blog posts here

Could we help you or your organisation? Our contact details are here , get in touch we will be pleased to chat about your problems and help with your organisation issues.
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Tour De France

If you do the Twitter thing, follow me at @hotpixUK
or LinkedIn here http://uk.linkedin.com/in/tonysmiththathousingitguy

This week, just over a day apart I had the pleasure of being at an inspirational session at the Civica Expo this week, hosted by Olympic track cyclist athlete Chris Hoy MBE, followed by an evening at the Manchester Velodrome at the Winter Ales Beer Festival. So a very interesting week overall.

Chris certainly was inspirational and had some gold nuggets for everyone I think in terms of describing the transition of cycling as a British success in terms of not major 10% improvements, but ones of fractions of a percentage that all add up. This is how I often feel with many of the organisations I work with. Chipping away at little changes, all combine to transform efficiency and service.

Chris Hoy MBE

You got to admit, small improvements are never sexy, at least as much as a big reveal, but essential. Don't let small incremental changes put you off. Its often a tale more of the tortoise than the hare, although I don't think we ever really realise it.

One thing I did see, were some significant improvements in at Civica Expo at Manchester Central, with how much the new housing system Cx has come on. While South Lakes & Railway HA are cracking on with implementations, it's looking closer to a lower risk option, with some great features. Well done to Civica for keeping focussed.

While housing is really just a small part of the Civica portfolio, there was quite a lot of streams devoted to housing. It was interesting to chat with a number of the current system users to talk about future plans. A big thank you to all the attendees who came to say hello and also to suggest subjects for this blog.

Cx the access anywhere housing system is certainly one to watch. It will be interesting to see the outcome of this years full HMS procurements, to see which suppliers are successful.    

Related Post: Presentations at conferences, great but easy to mess up

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You can link with me on LinkedIn here - http://uk.linkedin.com/in/tonysmiththathousingitguy It would be great to connect !

Kraftwerk - Tour De France.
(c) Tony Smith, Acutance Consulting www.acutanceconsulting.co.uk 07854-655009

PS As usual, if there are subjects you might like me to tackle on this blog, or you could benefit from any of our services please get in touch and let me know!

You can access a quick list of blog posts here
Could we help you or your organisation? Our contact details are here , get in touch we will be pleased to chat about your problems or issue.
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The Conference Season

If you do the Twitter thing, follow me at @hotpixUK
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Well, summer is barely gone and the autumn housing IT conference ramps up. There is a good reason why system suppliers enjoy this timing, it gives ICT System Managers good time to squeeze all those super products into next April’s budgets. You may call me cynical, but that's a fact. With that aside, Autumn 2014 looks to be a great period to learn more about what's out there and what your system supplier has put in the latest upgrade.

Orchard, Capita and DRS housing conferences pop up shortly and then this years 'Federation’s IT in Housing Conference and Exhibition 2014' event, becomes a two location affair this year. Although surely that one will cost suppliers double to do both, it will certainly reach more RSLs in the North.

So, how to get the most from your suppliers conference, beyond the almost obligatory free bar? If you are lucky enough to for your supplier using a venue like Alton Towers (you know who you are), ensure you ask for a rides ticket.

Choose some interesting sessions, on areas you may get more from with your existing system. Sessions run by other customers or outside consultants are often the most useful. Expect sessions to be positive though. No supplier would organise a car crash in a session intentionally, so if the subject matter did interest you, do as I do and chat to the presenters after the session, to gauge a more balanced opinion. Suppliers have good stories to tell, but you may well be implementing it in a different situation to others.

Talking of others, conferences are great places for making links with your peers, neighbours and other users of your package. This can be invaluable in sharing insight and knowledge. I have also seen old users of mine at MIS-AMS use contacts to gang up, to push the priorities of new features or module fixes, as a group. You might find that useful to consider. Most suppliers are happy to take feedback on board like that, to push products forward.

I find supplier user conferences invaluable too. Being truly independent, I find all switched on suppliers are pleased to make me aware of their new biggest and best developments. It certainly helps inform me when working with the variety of system applications I work with on a regular basis. It’s obvious that some leading suppliers are developing their systems very rapidly and from their user conferences, seem to be fulfilling delivery promises and expectations.

The National Housing Federation’s IT in Housing Conference and Exhibition 2014 bash also comes with a free drinks event, although this has become more subdued in recent years. Hopefully Documotive will sponsor that again this time. The sheer choice of suppliers you can see at London Olympia and this year at Manchester Central, is a big draw for me. In the last few years I have taken customers wanting to procure around similar suppliers, to make structured soft market assessments. If you are looking to try something similar this year, please be in touch.
Last year’s conference seemed much more focussed on RSL IT experiences and less on supplier pitches, which I believe is the way to go. Satisfied customers often sell solutions better than suppliers sometimes sell software. I am sure you would agree. As again, don’t be afraid to engage speakers after the session if feasible.

If you are booked into the conference circuit this autumn, do let me know. It would be great to share some war stories and a coffee or a beer in the (free) bar(!).

Related Post - Learn To Fly, the Housing Technology Conference

Here are the most important / relevant ones:

Capita's Everything To Everyone 2014 - http://www.capita-softwareandmanagedservices.co.uk/news/Pages/housingconference14.aspx
DigitalFirst at Salford Quays 29th September
Housing Technology SMAC Your IT up at the BT Tower, London, 3rd October - http://www.housing-technology.com/events/smac/  
Orchard Customer Conference 2014 - https://www.orchard-systems.co.uk/news/94b73d32-d118-42ed-9325-b170a7ee3b1f and My experience there
Optitime / Kirona DRS Conference - Chester -4,5th November - http://xmbraceusergroup.org/upcoming-events/next-user-group-meeting/
The Federation’s IT in Housing Conference and Exhibition 2014 - London Olympia and Manchester http://it.housing.org.uk/

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You can link with me on LinkedIn here - http://uk.linkedin.com/in/tonysmiththathousingitguy It would be great to connect !

Nitin Sawhney – The Conference.
(c) Tony Smith, Acutance Consulting www.acutanceconsulting.co.uk 07854-655009

PS As usual, if there are subjects you might like me to tackle on this blog, please get in touch and let me know!

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