Friday, 14 March 2014

Houses In Motion

If you do the Twitter thing, follow me at @hotpixUK

Never get to talk, tell us a little bit, but not too much....

The April InMotion event at The Heritage Motor Centre in Gaydon, Warwickshire, UK, has become more than a mobile working and repairs event, over the last seven years. It has become more of a general event for UK social housing practitioners. The date for the next one is Tuesday 29th April 2014 and over 300 delegates are expected.

Now, as a veteran on a stand at lots of these events, I have despaired sometimes at the number of  supplier sessions where products/silver bullets are plugged, with little real insight into real experiences, out in real organisations. All credit to the organisers, InMotion is concentrating on getting organisations to share their successes and a reveal a little of the pain they have gone through.

We are all grown up and experienced. Sorry Ms & Mr Salesperson, but real life is not quite like demo-land. Having implemented a few dozen solutions, in case you needed to be assured, you can achieve demo-land, but expect to put a lot of work in.

On this theme I will be chairing one session called "Best of Breed OR Single Supplier Systems, what's best for the customer journey". A very current topic and perhaps one that could be easily answered about 3 years or so ago. Now it's not so clear cut.

With a number of traditional ERP suppliers eyeing up social housing as a possible lucrative vertical market, maturity of MS Dynamics CRM and squeezed budgets, is best of breed worth another look.

Hopefully we can ask a few questions around costs, benefits, savings, how to best get separate applications 'plumbed in together' and what resources/skills are actually needed. From the variety of organisations I work with, it will certainly all depend on culture, attitude to risk, internal skills, budget, discipline to document and ambition to excel, as to what approach might be good for your organisation.

If you have implemented what you believe to be an outstanding example of 'Best of breed' or been surprised by how much your organisation has realised from one of the 'single supplier solutions', please get in touch and share your experiences. If you would like to join my panel, to share your experiences at InMotion2014 please give me a call.

Indeed, if you struggling as your 'Best Of Breed' has turned into a 'Heinz 57 varieties' or your 'Single supplier solution' is out on its own, and you need help, I am willing to listen!
See you at InMotion2014, say hello if you spot me, register here

*** Update 22/03/2014 ***
A great link here from Inside Housing on recent interlopers on the Housing Management System Scene. An interesting read!

You can link with me on LinkedIn here - It would be great to connect !

Read on to, stay Cool on UC:

David Byrne - Houses In Motion.

(c) Tony Smith, Acutance Consulting 07854-655009

PS As usual, if there are subjects you might like me to tackle on this blog, please get in touch and let me know!

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