Cutt Off

If you do the Twitter thing, follow me at @HousingITguy or LinkedIn here https://uk.linkedin.com/in/tonysmiththathousingitguy

Barely a month after German social housing software provider Aareon is sold off, another significant supplier to the sector and local councils, changing hands. At least a couple of customers contacted me and said they were dismayed at seemingly not even being informed of the planned sale.

This week Capita announced that they will be shedding ‘Capita One’, the home of OpenContractor, OneHousing, Education management solutions and ex-IBS OpenHousing. (not Irritable Bowel Syndrome, for latecomers to the sector, however it could at times create nearly similar effects!). For £207m, MRI the US Real Estate Asset Management specialist, via its Orchard entity nets several hundred new account numbers to add into its Sales Ledger and chart of accounts. The process is set to complete in August if no CMA (Competition and Markets Authority) challenges are encountered. I would say one was pretty likely as this effectively consolidates two of the remaining medium-large social housing solutions, with a single dominating supplier.

MRI is used to UK housing solutions acquisition, having consumed Castleton, Orchard & Housing Partners, over the last few years. However, I would wonder if the non-housing parts of this deal, such as Education management, will be quietly disposed of, one the dust settles

The media release blurb tells us, “MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. The Buyer intends to support Capita One’s growth plans and further develop its product portfolio and customer base.”

Capita have recently been coming back to the market for some new housing system procurements with a fully web based housing product. OH to OneHousing not quite a quick lift and shift however, as a few sites appear to be finding. Potentially, MRI moving old legacy Orchard customers to OneHousing, could well be a much cheaper option than completing the latest re-tread for the former that’s underway. MRI still seem to have a gap for a modern Cloud/browser solution for small-medium RSLs/RPs. Newer challengers look to continue hoovering these ex-Kypera sites for at the the next few years then.

It will be interesting as ever in these cases how Capita helpdesk’s and account management will be consumed. Will slightly sub-optimal current service be impacted or can it be possibly improved ?

If you are a contact with one or more of these products currently, feel free to get in touch to chat or maybe explore future options.

Read the full statement here.

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If you are stuck on a legacy SocialHousing system, reach out

please just get in touch , for a chat over a brew and some digestives ☕😋

       Related Post: How can the right Critical Friend guide your RSL to a new system?

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I would be pleased to connect with you on LinkedIn - http://uk.linkedin.com/in/tonysmiththathousingitguy Message me with any issues or queries, you would like to be explored in this blog. We generally receive a couple of suggestions each month.

Kasabian - Cutt Off.
(c) Tony Smith, Acutance Consulting www.acutanceconsulting.co.uk 07854-655009


Access a quick list of our Social Housing ICT blog posts here

Could we help you or your organisation? Our contact details are here , get in touch we will be pleased to chat about your problems and help with your organisation issues.

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Movin'

If you do the Twitter thing, follow me at @HousingITguy or LinkedIn here https://uk.linkedin.com/in/tonysmiththathousingitguy


We are in the January transfer window I guess.

As well as Chelsea's Oscar, going for a Chinese takeaway and Man City welcoming Jesus (hoping for some sort of resurrection in form, late season), SocialHousing ICT suppliers have been at it too. Have you noticed?

Yesterday (16th Jan 2017) it was quietly announced by Castleton PLC, suppliers of Documotive, Kypera, Impact and managed services via the old Montal, there was to be the departure of Davinder Sanghera.

Dav is well known as ex-Bromford, years at IBS and Documotive, and looks to be stepping back after the appointment of Dean Dickinson as CEO in October last year.

Most clients I work with, have at least one Castleton application or service in use, whether that’s Brixx, Documotive, or Kypera. Many with several applications, are clearly looking to see enhanced integration and unifying of a lot of the product set. It will be interesting to see how this has evolved at the forthcoming Housing Technology Conference & Exhibition, early in March. I am booked in and it would be great to hear experiences over a coffee or fizzy water.

Elsewhere, two players from Northgate and Capita effectively swapped no 9 shirts, in the guise of Anthony Singleton and Roger Birkinshaw. It will be interesting how that influence changes in sales approach, customer service and delivery, at those organisations.

Trouble-at-t-mill too up north, as another couple of HMS players seem to be losing staff like pound coins down a sofa, and a Software Development Manager, respectively.

Maybe 2017 will be a year when some of these changes will be seen to improve service to customers and the users of these large systems.

It would be no bad thing if suppliers led with forward thinking, rich, stable products, implemented by knowledgeable skilled implementers, keeping to the original promises & prices declared by honest sales staff. Maybe we would feel slightly better at paying up to a £grand a day for it then.

View that Castleton PLC LSE notification here.

As ever, if I can help with digital transformation, EDRMS, Housing, Finance, Mobile, Channel Shift, Scheduling, Contractor or problems with your systems, please be in touch!

Catch the blog monthly archive at https://archive.org/details/@housingitguy

Related Post: Get a project plan and stick to it 

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I would be pleased to connect with you on LinkedIn - http://uk.linkedin.com/in/tonysmiththathousingitguy Message me with any issues or queries, you would like to be explored in this blog. We generally receive a couple of suggestions each month.

Brass Construction - Movin' .
(c) Tony Smith, Acutance Consulting www.acutanceconsulting.co.uk 07854-655009


Access a quick list of our Social Housing ICT blog posts here

Could we help you or your organisation? Our contact details are here , get in touch we will be pleased to chat about your problems and help with your organisation issues.
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