or LinkedIn here uk.linkedin.com/pub/tony-smith-bsc-hons-acih/a/979/351/
Has anyone noticed that one of housings biggest mobile working providers has had a wee make-over recently?
There is a new logo too, a lot more European.
In favour of
Quietly Greg Jones has assumed the title of CEO from Bob Dent who now seems to be concentrating on his Internet Of Things, over at Zonr. A smart move for Robert, I would say. An area of tech that will be taking off for housing, offices, everywhere.
Earlier this year I had a sneak preview of the new 1st Touch customer portal type offerings. They are surely getting closer to a release now, but the smattering of French (and some obvious translations from French revealed its origins, possibly from Aareon's subsidiary there.
I think that's a good thing and will bring us some great ideas, this side of the channel. I would not like it to dilute the quality of service customers see here however. I hear a lot of moans & grumbles about all manner of software & application suppliers , in a sector (not just mobile) that can at times seem like a 'Broad church of over-selling and under-delivery'.
No supplier however large can take its existing customers for granted. If innovation, value, fairness and quality are not clear to clients, they will eventually jump ship to alternatives. I think 1st Touch will be a European success story, but would hope that's not at the expense of punters back here in Blighty.
Related Post: What kind of sledgehammer do you need to crack your Contractor/DLO nut
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(c) Tony Smith, Acutance Consulting www.acutanceconsulting.co.uk 07854-655009
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