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I was in a conversation just last week with a SocialHousing client I am working with, around IOT trials, security concerns and potential resident resistance. A couple of the organisations I am working with are putting a toe in the water with Switchee and navigating the technical and cultural challenges.
Although more and more smart devices are starting to be invited into our cribs, for sure there are still lots of rumour, fears and conspiracies around landlords providing them. Many fears are not justified and clearly for me, benefits always need to be used to sell/justify tenants trusting these devices to improve their environments or save them money.
Malware and threats like the Mirai botnet are indeed real and need to be considered as a risk in our own & customers homes.
So, how best to get the basics of IOT & smart gadget security right?
Start with decent complex passwords. Always on device accounts use a mix of lower/uppercase letters, numbers, and symbols.
Switch on all digital safeguards, such as MFA (two-factor authentication) wherever available and practical.
Cut out the use of features you don’t need, such as Universal Plug and Play (UPnP), to lower the risks on and across devices.
Provide a decent isolated guest network. Have separate networks for visitors, keeping IoT devices safe from other mobile devices.
Keep on top of periodic software updates. Updates improve smart devices fixing security issues. Where automatic updates are available, be sure to switch these on.
Choose to configure with the securest network protocols and guard the network against cyber attack.
Use strong encryption, like WPA2, making it harder for intruders.
If you have smart devices at home, or IOT installations in SocialHousing or other property, monitoring environment, being used within care and support or other areas, is your team applying all of the above. Having these habits in place and sharing these with customers will reassure and perhaps allow them greater confidence to see the wider benefits.
For sure, IOT has been ‘just around the corner’ for more than 5 years. Maybe if we can properly address the ‘is that secure’ question, we will be much closer to that reality.
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_/_/_/_/_/_/_/_/ *** Join the discussion with Claire & Aiden *** _/_/_/_/_/_/_/_/ |
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Related Post: How hard is it to get started with IOT? Here's a great Welsh example
I would be pleased to connect with you on LinkedIn - http://uk.linkedin.com/in/tonysmiththathousingitguy Message me with any issues or queries, you would like to be explored in this blog. We generally receive a couple of suggestions each month.
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(c) Tony Smith, Acutance Consulting www.acutanceconsulting.co.uk 07854-655009
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