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As regular readers know, I am a big fan of letting staff escape the confines of their office environments, particularly in the social housing autumn 'Conference Season'.
There is a lot to be said for seeing some new solutions, networking with others in the sector and hearing about innovation. Goodness knows, we are in times when we need to increasingly drive our organisations with it, delivered imaginatively and faster than ever before.
The re-booted National Housing Federation IT in Housing Conference and Exhibition, over two days, comes to Manchester Central, early December. Relocating it to the UK's second city, follows in the footsteps of the CIH and many other supplier conferences. Excellent transport links, sensible hotel prices, super places to eat & drink, and friendly locals (naturally) are drawing more people to conferences in Manchester than ever before. Compared with Olympia where I attended nearly a decades' worth of events, I think it's a good move.
So, apart from the delights of the North, what should draw you to this flagship event?
I enjoyed the new format of the last one and based on wider feedback, 94% of attendees from the last event, said based on the new format they would attend again. 90% of attendees were at Head, Director or Manager level. 95% surveyed were happy with the February conference content. Personally I think holding the conference prior to Christmas, also means there is a chance for attendees to get new innovations comfortably into next year's budgets too.
Suppliers and a big exhibition area is provided, although conference sessions seem on the whole to be dedicated to RSL's talking about what they have achieved, which I think is great. Well, we all know everything is perfect in demo-land, I do prefer to hear experiences first hand from users. We learn much more then, allowing us to better understand what works and how to get the best from it.
Key discussions across the two days that caught my eye include, 'Data Protection & Security', 'Making real-time online services intuitive and easy to use', 'How technology must change the housing association business model' and In IT procurement, 'the questions you should be asking, but aren't' .
As usual, I will be going and will be blogging about my experiences and what I took from individual sessions. If you are there Dec 6th & 7th, please say 'hi'. To book or to obtain more info as an attendee or to book a stand, follow this link - http://it.housing.org.uk/
Book by 7 October as there is £100 discount on offer.
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Related Post: For Customer Self-Service, take a leaf out of Scotlands book.?
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(c) Tony Smith, Acutance Consulting www.acutanceconsulting.co.uk 07854-655009
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